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   "contents may have settled in shipping"

We're in the parts business here. And in the parts business, you sometimes see things get damaged in shipping. But rarely do you see something like this. Witness the utter destruction of the internals of an Impact RF amplifier returned to us, nicely packed, in an undamaged shipping box.

We seldom see someone destroy a part (this one must have been dropped a long distance before it was packaged) and then try to return it as an exchange item. I am pretty sure this one is NOT eligible for exchange credit.